We are a Digital Business Consultancy. We just love everything digital and we have a passion for delivering customer experiences that get great results.
In the constantly evolving world of digital marketing the landscape changes pretty fast. You certainly can’t afford to stand still and it takes a particular blend of technology, talent and sheer dedication to succeed. Innovation in digital technology continues to change the way customers expect to interact and optimising engagement is a key ongoing challenge for every business.
Our clients – a diverse collection of household brand names, global institutions, up & coming businesses and new startups – rely upon us to deliver smart, powerful solutions to meet a broad range of digital strategies.
We not only have the clever technology and brilliant people to make your website and digital presence stand out from the crowd, we also have the insights to create intelligent and engaging online experiences. As seasoned marketeers with an eye for the bottom line, we are passionate about performance, relentless in our pursuit of excellence and totally dedicated to delivering exceptional ROI for each and every project.
Naturally, we strive hard to really understand your business and to speak your language. We like to think we are ahead of the ‘digital’ game but we also believe our maturity and commercial acumen are important prerequisites to truly understanding what makes you and your customers tick. We can talk ‘technical’ but we prefer to talk ‘business’. That’s why we insist on allocating a senior director to manage your account right from day one and we make it our priority to understand your business as a partner, not just a supplier.
Straightforward, trustworthy, human and innovative: Our values are fundamental to the strong relationships we enjoy with our clients.
Every organisation, every customer and every project has a unique set of needs. That’s why we tailor our approach to the specific needs of your business and your customers.
Life would be so much simpler if we could just roll out the same ‘off the peg’ solution time and time again but that’s not what we’re about. All our products and services are bespoke, driven by a thorough grasp of your business, your objectives, your target audience and what will get the best results.
Taking the time to study your business and understand your requirements is key. Understanding your customers is critical. Once everyone’s expectations have been properly absorbed and documented, then we can work out how to exceed them.
Our aim is always to deliver flexible and sustainable ‘future proof’ solutions that deliver a quantifiable return on investment and a real competitive advantage.
We strive to provide a world-class service, meeting the needs of every customer, with staff who are well trained, caring, enthusiastic and proud of the job they do. In so doing, we make the following promises to you:
STRAIGHTFORWARD – We promise to always provide clear and concise information about our products and services, in plain English. We do not hide behind complicated small print and we do not surprise you with expensive hidden extras. We make it as simple and easy as possible for customers and partners alike to do business with us.
TRUSTWORTHY – We promise that all our staff, engineers, technicians and subcontractors are fully qualified and certified to undertake the work required of them. We are professional, reliable and transparent to deal with.
HUMAN – We promise to make your satisfaction our highest priority. We care passionately about our customers and we recognise that our business success depends upon exceeding expectations in everything we do. We aim to build relationships with integrity that last a lifetime and we strive to be the best at what we do.
INNOVATIVE – We promise to always strive for continuous improvement and look at new ways to offer efficiencies and better service. We aim to deliver exceptional value to all our customers.
Doing the Right Thing
Leading by example: Doing the right thing for clients, our mutual customers, our people and our planet.
Our vision of doing the right thing goes way beyond the business domain and is fundamentally about giving something back. We seek to have a positive and lasting impact on customers, clients, the community and the environment.
We believe we can make the world a better place both directly through our daily work and indirectly through our collective and individual efforts. We therefore pursue progressive policies and we seek to donate a portion of our time and resources to selected community and global issues.
The sustainability of our planet is an essential responsibility of all institutions and individuals. We are happy to work with our clients to support their sustainability efforts and we take steps as a company to minimize our own impact on the environment.
We pride ourselves on being ethical, honest and approachable in everything we do and we never ‘hard-sell’ anything. We prefer to develop happy, meaningful, long lasting relationships based on shared mutual success.
In the Cloud
Proud to be cloud: A fully flexible virtual office working cost-effectively and collaboratively anywhere in the world.
It’s not just about cost-savings – although that’s a good enough reason in itself and is fully reflected in our fees. It’s more about leveraging new technologies and building a flexible and agile business that is bang-up-to-date, efficient, mobile and allows us to work anywhere we choose, whenever we want.
Naturally, we have team space in town too, mainly because we are a sociable bunch and we like to bounce around ideas face to face or meet up with our clients now and again.
The ability to pitch up anywhere and work straight away with all of our files at hand and the minimum of downtime not only makes us more efficient, it also makes good ‘disaster recovery’ sense too.
Our infrastructure has been carefully designed to be flexible, reliable and secure and allows us to concentrate more time on your business instead of worrying about running our own.
We are a small (but perfectly formed, highly experienced and very talented) team. The combination of our collective expertise as designers, developers, copywriters, marketeers, programmers and businessmen, along with the extensively 'tried & tested' skills of our carefully chosen partners, forms a powerful pool of top digital talent.
CEO & Founder
Customer Experience Management (CXM), User experience (UX), Design, Content, Search engine optimisation (SEO), Analytics, Pay per click advertising, Online Security, Development, Training, Support, Hosting, Lead Generation, Business Development, Digital Strategy, System Procurement, Social Media Marketing (SMM), Events Management, Business Mentoring, Executive Coaching. Have we missed anything?
- Business Development
- Lead Generation
- Business Mentoring
- Executive Coaching